Anyone can claim to be truly client focused. At CMS Cameron McKenna we’ve launched one of the legal sector’s most comprehensive client feedback programmes to measure just how focused we are.
Here are some of the findings:
- We build strong, long-term relationships - clients recognise that our approach is very different to some other firms that focus primarily on transactions. We don’t just do deals, we build relationships
- Our partners are ‘hands on’ - we are considered more approachable and accessible than many other organisations
- Clients praise our approach to alerting them to important issues in a radically changing business environment. Our online information service, Law-Now, is consistently praised for its first-to-market approach to legal developments and news. Our recent report Need Some Direction? providing guidance to in-house teams on selecting a legal panel, was well received
- We’ve learned to be flexible in our attitude to business, whether a multinational or a smaller, private company. We tailor our commercial advice to your individual sector
- Above all, we’re human - clients tell us they like working with our people and that we’re often seen as the human face of the law